An industry veteran and a leader in companies such as Mavenlink, Accenture, 170 Systems, Kofax, and ACI Worldwide, Chris Scalia brings more than 30 years of expertise and best practices in customer experience organizations.
Currently, Chris is the Client Officer at Kantata (formerly Mavenlink and Kimble), where he is responsible for leading the team and strategy to deliver Kantata products and services, enabling clients to become higher-performing businesses. His Customer Experience organization is comprised of closely integrated Professional Services, Customer Success, Support, and Training teams, responsible for driving successful outcomes across the entire customer lifecycle.
Prior to Mavenlink, Chris was SVP, Implementation Services at ACI Worldwide, a $1B payments software company, where he built the services strategy and led a global team of more than 600 employees and partners. He has also built the Customer Success and Strategic Partner organization for 170 Systems (acquired by Kofax, Inc.), and has been responsible for driving the strategy for Kofax’s (acquired by Lexmark) global Professional Services and Educational Services teams.
Chris received his Bachelor of Science degrees in Business Economics and Organizational Behavior and Management from Brown University.
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Common Impact builds a more equitable society by connecting nonprofit and corporate expertise toward a shared purpose.
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