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Case Study: Resourcing Disaster Response Operations of the American Red Cross

Case Study: Resourcing Disaster Response Operations of the American Red Cross

The American Red Cross responds to over 60,000 disasters each year and solicits donations of IT products such as laptops, iPads and cell phones to help their field staff maintain connectivity and facilitate critical services in the aftermath of these crises. To enable more efficient deployment of IT donations, the organization partnered with Common Impact and our partner Fidelity Investments to enlist a team of skills-based volunteers to develop a web application that enables staff to collect, intake and distribute IT donations to areas of need. The technology was first deployed in Puerto Rico after the January 2020 earthquake and is being integrated into American Red Cross’s IT operations nationwide.

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