The private, public, and social sectors have long been stuck on how to define the value of donated time – the inspirational stories and output reporting we’ve all relied on just don’t tell the whole story. We were ready for a better way, so we worked closely with the measurement experts at True Impact to move beyond outputs and look at the real value-add volunteerism – and in particular, skilled volunteerism – can deliver for communities. The result is Insights & Impact 2020: Measuring the Social Impact of Volunteerism, which equips you with practical new ways to calculate the social impact of your volunteers.