Common Impact Featured in Stanford Social Innovation Review

By Zach Goldstein & Theresa M. Ellis, Stanford Social Innovation Review

When Tom Hamel became the director of operations for Generations Inc, the literacy nonprofit was poised to expand its programs by 600 percent. It was finally time to get rid of the poster board on the wall where staff had been recording student-mentor matches. Generations Incorporated needed a database. But that was the least of its technology worries. Office computers were painfully slow and ridden with viruses. Staff members had resorted to printing every document in fear that their computers would crash. The organization spent many precious man-hours troubleshooting. "We were fighting fires when we should have been freeing people up to work on what they know best: our programs," says Hamel.