Jacques is a senior executive with extensive experience in managing teams of technology specialists to deliver and manage complex systems for private and public corporations. Over the years, he has worked both for technology companies that sell and deliver services, and for the companies that buy or use these services, giving him a perspective of the whole information technology industry.
Currently a Network Strategy Consultant, Jacques was with Manulife Financial Services from 2009-2019 where he was the Vice President of Network and Security Services supporting the 36,000 employees and 60,000 agents of Manulife globally. In a previous role as Vice President of Infrastructure Services with John Hancock Financial Services, a subsidiary of Manulife, he managed all of the data center, network and end-user technology for the U.S.
Before Manulife, Jacques held executive-level positions with large information service companies such as EDS Canada and CGI Group selling and delivering outsourcing solutions as well as large systems development and integration projects.
Jacques has been personally involved with Common Impact since 2010 when he first introduced the organization to John Hancock. Since then, he has sponsored many projects within John Hancock and even actively worked on a few himself.
Jacques received a Bachelor of Engineering Physics and a Master of Electrical Engineering, both from The Royal Military College of Canada. He served for 9 years as an officer in the Canadian Armed Forces managing telecommunications and computer operations and systems.